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The regional office has been evaluated by the Center for Quality and Competitiveness of the Development Academy of the Philippines (DAP) which administers the PQA for the public sector. The evaluation provided a chance for DOST XI staff to see opportunities for improvement in the Quality Management System (QMS) of the office under the ISO 9001:2008  accreditation and to achieve quality management at par with the Malcolm Baldrige National Quality Award level, from which the PQA System is patterned.

The PQA  effort of DOST XI was led by Regional Director Dr. Anthony C. Sales, CESO III, together with the DOST XI Business Excellence and Service Transfomation (BEST) Team composed of  Assistant Regional Director (ARD) Elsie Mae A. Solidum,  for Organizational Profile and Customer Focus, ARD Eduardo P. Tesorero for Workforce Focus, ARD Mirasol G. Domingo,  for  Strategic Planning,  Enidina T. Ortizo for Customer Focus, Eric C. Colmenares for Measurement, Analysis and Knowledge Management, and Arnel M. Rodriguez for Results.  

DOST Secretary Mario G. Montejo also lauded the PQA recognition given to DOST XI, which will be formalized in an awarding ceremony in MalacaƱang Palace on January, 2014.